![]() ![]() Every time I call, my call is answered promptly I am treated professionally by people who know their products and services. I am so glad I since have chosen J & L Medical Supplies. Very professional organization!ĭue to a change in insurance, I needed to find a new DME provider for CPAP supplies. You are indeed fortunate to have him in your company. He appeared very knowledgeable of all aspects of his job. The technician that came to our home was very talented. I have compared this to another family member who uses another brand (out of state). Stephanie took time to cover all my questions - she is your best sales rep! Thank you! I am pleasantly surprised with the low level of noise your product emits. ![]() Your staff is professional, knowledgeable and personal! I especially want to acknowledge Stephanie for her level of professionalism and knowledge. The CPAP machine is very quiet and the ease of use is great. O'Brien's recommendations to use J & L Medical Services. ![]() The following men showed me how to operate the machines - Chris, Matt, Myles and Vinny. The people I dealt with are great - very professional, courteous, and knowledgeable. Thanks so much for providing excellent customer service. Kathy Short was very nice and explained everything to me that I needed to know and I was very satisfied with her. The technician was extremely helpful - went into details - if it wasn't for him, my husband would not have been released on Saturday - He was very professional working way past his schedule and still had more deliveries to make. She especially wanted to thank Naomi who has been going above and beyond to try and get her son his machine as quickly as possible and really wanted to let us know how great Naomi has been and how appreciative she is!!! She couldn’t thanks us enough for working so quickly and being so patient. Patients Mom said the whole process of getting her son a CPAP machine had been an absolute nightmare until J & L Medical Services received their order. She was crying when she told us this story, you could see the gratitude which is such a nice reminder of the importance of what we do every day. She stated that her Mom has since passed away but the impact that J&L had on her family and the service we provide changes lives. She thanked us over and over, especially grateful for Mary Ellen and the kind service rep who set everything up. This woman stated that as sick as her mom was, as soon as that oxygen was applied you could just see the relief go throughout her whole body. They were blown away when not even two hours later the oxygen was in the home. The family was extremely anxious thinking this would not be able to happen due to the fact that it was a weekend. Mary Ellen explained that she needed to contact the doctor, get a script and all documentation and would be in touch as soon as possible. She said that she was patient and kind and bent over backwards to help. She spoke to Mary Ellen who in her words was a Godsend. It was late on a Friday afternoon and the daughter frantically called J&L looking for oxygen. She had automatically assumed that the agency would bring the o2 and when they showed up without it her Mom went into full blown panic mode. See the J&L Medical Services online catalog for a more complete list of our products.Ĭontact J&L Medical Services or visit our showroom and we'll answer your questions.Īt a recent conference, a case managers conveyed a wonderful story to us! Her Mom had needed oxygen and had been referred to a home health care agency for services. What can J&L Medical Services help you with today? We know having the right medical equipment and respiratory supplies can make a huge difference in a person’s life and the life of their family and caretakers. The health and safety and of our customers is our number one priority and the reason we come to work each morning. ![]() See Us for Your Oxygen, CPAP and Durable Medical Equipment Needs These awards were the result of our patient satisfaction, patient compliance to therapy, referral source satisfaction, use of latest technologies, and community involvement. In 2007, J & L was honored by being named “Best Respiratory Provider” in the nation, presented by HME News and the American Association for Homecare. First, in 2005, J & L Medical Services was awarded the “Entrepreneur of the Year Award” by the Waterbury Chamber of Commerce. With our dedication, and the communities support, we have had the good fortune of being the recipient of two very prestigious awards. Our goal is to provide you and your patients with quality products and unsurpassed support. We realize that the most important aspect of our business is customer service. J & L Medical Services is the most complete respiratory and home medical equipment provider in Connecticut and Southwestern Massachusetts. J&L Medical Services Serves all of Connecticut and Southwestern Massachusetts ![]()
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